Sree Travels Bus Booking

Extremely disappointing experience – second time, same issue. This was my second time travelling and unfortunately, both experiences have been equally terrible. The major issue was that they load a large amount of commercial cargo in Coimbatore, leaving passengers struggling to accommodate their own luggage, even small trolley bags. The bus then stops at Tenkasi for nearly 30 to 45 minutes and Pavoorchatram for another 15 to 20 minutes for cargo unloading and handling, causing unnecessary delays. According to the arrival time mentioned on the app, we were supposed to reach our destination at 7:30 am, but we were dropped off only at 9:45 am—a delay of 2 hours and 15 minutes. I understand that exact arrival times cannot always be guaranteed due to traffic and other unforeseen circumstances. However, such a significant delay caused by a routine and seemingly planned cargo-handling process is unacceptable. Since this cargo-handling process appears to be part of their regular operations, the travel operator should make proper arrangements in advance. They could coordinate with other buses heading towards the same destination and transfer passengers when necessary, as some other operators do, instead of making passengers wait while commercial cargo was handled. What makes this experience even worse was the apparent lack of accountability for the delay and the inconvenience caused to passengers who have paid for a comfortable and timely journey. I strongly urge the operator to introduce a feature that clearly informs passengers if a bus transports commercial cargo and makes additional stops for loading or unloading. Alternatively, they should arrange separate transportation for commercial goods instead of compromising passenger comfort, luggage space and punctuality. Passengers paying nearly XXXXX for a ticket should not have to struggle to find space for their own luggage because the bus is being used to transport commercial goods. Passenger comfort and timely arrival should be a priority not an afterthought. Overall, this was a very disappointing experience, especially since I faced the same issue on both occasions. I would not recommend this service unless they take these concerns seriously and make meaningful improvements.

Pickup and dropping Very delayed.

Seat was not comfortable.

Bus delay intimation not given before departure. No punctuality and no information about delay in departure. 45 minutes delay. Not at all happy with the service.

Perfect.

Bus was not good.

Travel experience worst. No timing. Pickup point did not come and passenger treated without respect.

The bus is making more noise. It looks like a very old bus.

Bus almost 1 hour late, seat and sleep comfortable is worst, non AC bus without any fan in berth, bus cleanliness is bad, almost the trip is very worst and bad for me

Worst experience. Arrival time is 6.30 but they reached Tenkasi at 8.30. No response from operator.