roshni
I had booked a 2 2 seater-sleeper bus through booking platform, but the bus that arrived was a completely different 2 3 seater bus with no sleeper seats at all. I specifically booked the 2 2 seater-sleeper because I had travelled on the same service last time and the experience was good. However, today the bus provided was extremely unhygienic and dirty, very poorly maintained, and completely uncomfortable. This is not what I booked or paid for, and the bus was completely different from what was shown at the time of booking. I request you to please look into this matter and provide an appropriate refund or resolution.






















