Sarah Travels Bus Booking

I missed my bus just because of such an irresponsible operator.

This bus is very old, not cleaned, and bedbugs were also found. This bus was delayed, but I am not complaining about that. However, the seat was not clean, and the cloth was uncomfortable.

One of the worst bus travel experiences, extremely poor service. This was a perfect example of terrible customer service. Throughout the journey, I repeatedly heard the driver calling customers and scolding them rudely whenever they asked him to stop or called him regarding their pickup locations. His behavior was completely unprofessional. The bus itself lacked even the most basic amenities. The berth smelled terrible, hygiene was extremely poor, and there was no pillow, blanket, water bottle, or charging socket. Nothing was provided in the name of passenger comfort. To make matters worse, the bus did not stop for a restroom break until around 5:30 AM, near Mani Junction. Even then, the driver chose a location in a busy urban area where there were no public toilets available. Drivers who travelled on these routes daily should have had the basic common sense to choose appropriate places for restroom breaks. However, the biggest reason for my extremely poor rating was not any of the above issues. It was the way the passengers were treated at Kundapura. I had booked my ticket to Byndoor, which was supposed to be the final stop for my journey. Along with me, eight other passengers had also booked tickets to Byndoor. Despite this, the driver suddenly forced all nine of us to get off the bus at Kundapura and told us to board another bus to reach our destination. Until Kundapura, everything seemed to be going fine, and we had no indication that we would be forced to change buses midway through our journey. This was completely unacceptable, inconvenient, and unprofessional. Passengers booked tickets to a particular destination with the expectation that the bus would take them there, not abandon them at an intermediate stop without proper arrangements. I strongly advised other passengers to think twice before 

I didn't take the course it was 2 hours delayed.

No stop for restroom, rough driving, and driver avoided highway, took only village routes.

This was the worst journey of my life. I will never travel on this bus again, and I will not recommend it to anyone. The bus was supposed to reach majestic, Anand Rao Circle, at 8:15 pm, but it left its starting point only at 8:40 pm. The bus reached majestic at 11:30 pm, which was a delay of 2.5 hours. I understand that there was rain and traffic, but there was not even a single update from the bus staff. They could have at least called us to inform us whether the bus was running, cancelled, or delayed. We received no updates at all. Live tracking was started only at 9:41 pm. The driver did not seem to know the roads properly. He kept using the map and taking us through random routes. The bus reached Mangalore at 10:00 am, but then there was a payment issue at a petrol pump, which wasted more than 35 minutes. There was not even a proper stand or space to keep our luggage securely. Overall, the experience was extremely disappointing. The journey was so frustrating that we just hoped to reach our destination as soon as possible.

No switch is on.

Worst experience ever.

Drivers are not on time, do not care about time and passengers at all, had terrible experience.