Jayesh Patil
I was a regular traveller with this bus service, but this time my experience was poor. I had mistakenly booked my ticket for 8th Oct instead of 9th Oct. I called to request a reschedule and the person who answered was extremely rude. He was shouting, using abusive language and very bad words even though I am a regular customer. This was not how you talked to a loyal customer for a simple mistake. Poor service and poor behavior. If this was how you treated your regular customers before the journey, I could imagine the service during the journey. Highly disappointed. Never booking again and never recommending to anyone. Avoid. Not support from also. I continued trying to call for by mistake booked tickets but there was no one available for me to solve my problem. My actual trip was on 9 Oct with and I am first time travel with them. Still my refund was pending from which was by mistakenly booked on 8 Oct.