New Khaira TPT Bus Booking

I booked my ticket two weeks in advance, only for it to be suddenly cancelled by the operator just 5 hours before departure. This left us scrambling for alternatives, especially during the festive season when finding another bus was extremely difficult. The operator made no alternative arrangements and simply cited an unspecified reason for the cancellation. Fortunately, I managed to find the last available seat on a bus departing the following day, but it only went to a destination about 2 hours away from where I needed to be. From there, I had to change two more buses to reach my final destination, which the original bus was supposed to take me to directly. Cancelling a confirmed booking at the last minute, without arranging an alternative or providing a reasonable solution, was highly unprofessional and caused significant inconvenience to passengers. I strongly urged the operator to improve its service and take greater responsibility for its passengers. Booking in advance should provide some assurance, not leave customers stranded just hours before their journey.

Excellent.

Bus is on time but it takes around 2 hours to reach Delhi even though there is no traffic, just waiting for a passenger who is late. They wait for more than 30 minutes in Noida for passengers, which causes a 40-minute delay at the Bareilly drop.

All over good.

Cockroach present inside the bus must improve their cleanliness.

Overall the trip was so comfortable and good.

Not good.

Excellent.

Dust inside the bus and they are abused in call not with passenger but in bus so it's average for travel.

Excellent driving.