Jita Haldar
Ac was not adequate all the time. Berth was too low. No bed roll. Blanket and water were on demand. Hygiene very poor. Look at the bus service from Kolkata to Darjeeling: full bed roll, tv, height of the lower berth was adequate. Here it should be termed floor accommodation. Don't reply, rather act. Irony is that the complaint will be sent to the provider.






















