Sairaj Londhe
My confirmed dropping point was Navsari, Gujarat. We specifically asked the staff about the Navsari stop an hour in advance, and they assured us they would inform us. However, even after 1.5 hours, no one informed us. When I asked again, they casually said we had already passed Navsari and had to get down at Surat. This is completely unacceptable and highly unprofessional. The staff's negligence caused unnecessary inconvenience. I expect the company to take responsibility and ensure such incidents do not happen again.






















