Easy Bus Tours and Travels Bus Booking

Overall good experience.

Actually Hyderabad reaching time is 11.45 am but I reached Miyapur metro station at 1 pm, nearly 90 minutes late. AC not good.

Bus broke in between the journey and there was no alternative provided, however partial refund was made.

Everything fine bus was too good and comfortable except charging slots.

As we got late, the bus driver could not wait for even 2 minutes and he was very rude to us. He was talking very rudely to the customers, is not even responding to calls, and really gave me one warning: don't call me, I won't answer your calls. Not only that, we spoke to other customers, they even faced the same problem. So please resolve this so that you get more customers.

We travelled from Hyderabad to Goa on Sunday night, 4th October, and had a very disappointing and stressful experience. Whenever we requested a toilet break, the driver kept saying he would stop in five minutes or twenty minutes. However, even after waiting for nearly two hours, he still did not stop. Passengers were forced to keep waiting without knowing when they would get a chance to use the toilet. We could not even sleep properly throughout the journey because of this stress. Even the next morning, around seven am, when my friend requested a toilet break, the driver again said he would stop in five minutes. But he continued driving until around nine am and finally stopped at a hotel that had only one toilet, which was highly inconvenient for so many passengers. If regular stops are planned, the bus staff should clearly inform passengers about the schedule. If passengers urgently request a toilet break, their needs should be taken seriously rather than repeatedly making false promises. This was an extremely uncomfortable and frustrating journey. Basic passenger needs and comfort should be a priority. I hope the service takes this complaint seriously and improves so that other passengers do not have to face the same experience.

The driver and conductors were very rude and did not stop even for a minute at the rest stop. Their behaviour was very bad. Overall, the bus was nice.

During my journey I have noticed that cleanliness should be done before because most of the empty water bottles and bedsheets are in bad condition so I felt a little uneasy and unhygienic. Apart from this, all good. And one more major thing, during the journey if we had a nature's call I asked one of the co staff to stop for washroom but was denied because we had just entered the city so no stop. But I agree due to traffic they may have told. But I requested to stop near any bunk at least because it was urgent to go but they didn't stop. So for this also I felt bad.

Bad driver call not received miss behavior.

Need to improve rest stop hygiene.