Poornima S
Extremely disappointing experience with Ayya Travels. The bus was scheduled for 9:15 but arrived around 10:00–10:15. I understand I was a few minutes late, but the staff's extremely rude and unprofessional behaviour was unacceptable. He was shouting over the phone and behaving rudely with multiple passengers. I have been travelling by bus for five years, and delays are common, with passengers often left waiting for hours. If passengers are expected to be considerate, the same courtesy should be extended to them. It was the start of a four-day holiday, and this experience completely ruined it. I will never travel with Ayya Travels again and would not recommend it to anyone. I sincerely hope management takes this complaint seriously and takes appropriate action. Delays are understandable; disrespect towards passengers is not.