Ashwini Tours And Travels Bus Booking

Water bottle was not given.

I have been a loyal customer of Ashwini Travels for the past two years and have always had a good experience with their AC buses. However, this was my first time opting for their Non-AC bus, and unfortunately, it fell short of expectations due to a few significant issues: boarding & tracking: due to traffic issues, the bus didn't arrive at the designated boarding point, and we were asked at the last minute to go to a different location, which was quite inconvenient. Additionally, live tracking was unavailable for the entire journey until we reached the Majestic Bangalore bus stand. bus maintenance: the fan at our booked seat was non-functional, and the sleeper berth itself was damaged. This made the journey extremely uncomfortable, especially for my 4-year-old child. I hope Ashwini Travels takes this feedback seriously and improves their maintenance and service quality for Non-AC buses as well, ensuring a better experience for families and regular passengers.

Driver behaviour was rude and not keeping up the time.

I felt a little bit uncomfortable for a long journey. After Madikeri, I felt the driving was too fast in turns. Overall, I did not like the journey.

Even when no traffic took more than 10 hours to reach. Main branch stop was for 45 minutes to load some goods. Staff told they will give water but never got it. AC was running for namesake it was not cool.

Absolutely horrible they changed the bus last moment for some technical issue after which they delayed the onboarding by 1hour 25min i was out waiting for them to pick me up till 2:40am in the night and after pick up they forgot to inform me that there is a connecting bus which i didn’t know later the guy wakes me up since i was expecting to reach hebbal but drops me at chandapura which is 45km from my drop location and when asked upon tells me to speak with the operator which i get no reply for absolutely horrible experience i expect a complete refund

One request, when the bus stops please make sure we have some proper and more number of toilets, especially for women.

My experience was extremely disappointing and uncomfortable. The bus initially refused to come to the designated pickup point, and only after a lot of argument did they finally agree to pick us up. To make matters worse, the bus was delayed by nearly 2 hours, showing a complete lack of punctuality and professionalism. The driving staff and cleaner were equally inconsiderate of the passengers' needs. After spending more than 12 hours on the bus due to the delay, passengers were desperately in need of a restroom break. Despite several requests, the staff showed little concern and failed to arrange a proper stop. After waiting for around 3 hours and repeatedly requesting a break, the bus finally stopped for barely 2 minutes at a petrol bunk, where the restroom was locked. Passengers were simply expected to manage their needs under such unacceptable circumstances. This kind of service is completely unacceptable. Passengers pay for a comfortable journey, not to be treated with such disregard for their time, comfort, and basic human needs. The lack of punctuality, poor coordination, and irresponsible attitude of the staff made this journey miserable. I would not recommend this service to anyone. The management seriously needs to improve its punctuality, staff behaviour, and basic passenger care. A travel service should understand that restroom breaks and passenger comfort are necessities, not favours. Think twice before booking if you value your time, comfort, and dignity as a passenger.

Good driver.

Rest room.