ARUNACHALA TRAVELS Bus Booking

Charging port is not worked except that all good.

Good.

Rest stop bad.

Without information, boarding other bus arranged. The bus staff's very rude and arrogant behaviour observed.

Good.

Selected dropping point Patancheruvu but driver dropped at Lingampally.

Best experience.

Very poor experience. Do not book this bus. I booked Arunachala Travels from Punjagutta, which was the boarding point shown. I was coming from Karnataka by train and planned my journey accordingly, including travelling from Begumpet to Punjagutta by metro. After reaching the boarding area, the driver suddenly told me to come to Paradise, saying buses were not allowed on that route due to police/traffic restrictions. If the operator had already known about this restriction around 10 days earlier, they should have updated the boarding point online instead of informing passengers at the last minute. I agreed to come to LB Nagar, but the problems continued. • The bus was scheduled for 11:00 pm. If the bus could not enter the city because of route/permission restrictions, the operator should have arranged a proper pickup point below or near LB Nagar metro station. • Instead, I was asked to come to Rainbow Children's Hospital, which is around 2 km from LB Nagar metro station. I was travelling alone with luggage. How am I supposed to conveniently travel another 2 km at that time? • I had to spend approximately ₹56 on metro and around ₹50 on Rapido, which were additional expenses caused by the changed boarding arrangements. • The driver was not professional and told me that if I was late, he would leave without picking me up. The passenger should not be blamed for a last-minute boarding-point change. • The owner, Sravan Kumar, questioned me about how much I paid for the ticket and said that the price was very low. Am I the person who decided their ticket price? Am I the person who told them to list the bus at a lower price and run the service at a loss? The operator decides the ticket price and lists the service. I simply booked the price that was offered. • My seat E3 was also not reclining properly. The main issue is not simply the extra ₹50–₹56. The issue is the poor communication, last-minute boarding-point change, lack of proper alternative transportation, unprofessional driver behavior, and blaming the passenger for an issue created by the operator. I booked the ticket based on the Punjagutta boarding point shown. If the operator knew well in advance that the bus could not use that route, the boarding point should have been changed online beforehand. Passengers should not be made responsible for the operator's route, permission, pricing, or operational problems. Very disappointing experience. I would not recommend booking this service. 

Super bus perfect timing nice seats.

Beds are not clean and no live tracking. Sometimes staff not answering the call, no blankets.